MiniLoop® Mains fixed induction loop system.

Create stronger relationships with your hard of hearing customers
and comply with the Disability Discrimination Act

Background

The MiniLoop® is a specially designed and patented induction loop system, shown by customer research to make conversations with hearing aid wearers (whether customers or staff) easier and more relaxed.

Combined with staff training, the MiniLoop® gives a clear demonstration of a strong customer care policy.

Main Benefits

• Clearer, more relaxed, less time consuming conversations
• The Privacy Area (dotted area) gives greater confidentiality (please see product spec for details)
• Conversations are unaffected by security screens
• Eliminates the embarrassment of shouting... or being shouted at
• Reduces the need to repeat words

Installation

Installations are carried out by our specially trained staff and normally take approximately 30 minutes per unit. The MiniLoop® box (140mm x 120mm x 25mm) is fitted underneath the counter with a single wire connection to the desktop microphone. All installations are commissioned on-site and agreed with staff members.

Ease of Use

Plugged into a 13 amp socket, the system operates without involving staff. Hearing aid wearers seeing the sign will use the "T" switch on their aids.

Training has been shown by consumer research amongst hard of hearing customers to be as important as the MiniLoop® equipment itself. We provide specially developed staff training together with product familiarisation, through our Hearing Friendly® Training programmes. Training is provided locally on the day of installation and can also be provided to organizations on a regional basis. Programmes for training managers to cascade to staff are also available.

Trial Periods

Monitored test installations can be arranged to develop a clear understanding of the benefits to staff and customers.

Organising a Demonstration

For further information or to organise a demonstration or trial, please contact us on 01506 497158 or via email at

sales@ihear.co.uk

Technical Specification

Click here to view the full product specification